Privacy Policy

Effective date: 01 May 2026

1. Introduction

Steadfast Climb Atelier (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

2. Information we collect

• Account details such as name, email address, and password (hashed).
• Transaction information including purchased courses and billing details (processed by our payment provider).
• Usage data such as pages visited, session duration, and device characteristics.
• Support communications you send us, including attachments.

3. How we use information

• Provide and improve the learning platform and content.
• Process payments, deliver receipts, and maintain purchase records.
• Send service communications (e.g., access changes, policy updates).
• Respond to support requests and investigate issues.
• Comply with legal obligations and enforce our Terms.

4. Legal bases (where applicable)

• Performance of a contract (course delivery).
• Legitimate interests (platform security, service improvement).
• Consent (optional emails, certain analytics or cookies).
• Legal obligation (record keeping, compliance).

5. Cookies and similar technologies

We use essential cookies for authentication and preferences, and optional analytics cookies with your consent. You can manage preferences through your browser or our cookie controls.

6. Data sharing

• Service providers (cloud hosting, analytics, payments) under contract and confidentiality.
• When required by law or to protect our rights and users.
• With your consent or at your direction.

7. International transfers

Where data is transferred internationally, we use appropriate safeguards such as standard contractual clauses or equivalent measures.

8. Data retention

We retain personal data only as long as necessary for the purposes described, including legal and accounting requirements. You may request deletion subject to exceptions.

9. Security

We implement administrative, technical, and physical safeguards to protect information. No online system is perfectly secure; please use a unique, strong password and keep it confidential.

10. Your rights

• Access, correct, update, or delete your personal information.
• Object to or restrict certain processing.
• Withdraw consent at any time where processing is based on consent.
• Portability of data in a machine-readable format where applicable.

11. Children’s privacy

Our services are not directed to children under 13 (or relevant age in your jurisdiction). We do not knowingly collect data from children.

12. Third-party links

Our website may link to third-party sites. We are not responsible for their privacy practices; review their policies.

13. Changes to this policy

We may update this policy to reflect changes in law or our services. Material changes will be announced on this page with a new effective date.

14. Contact

Questions about this policy? Email [email protected] or write to us: Steadfast Climb Atelier, New York, NY.